Delete Your Account & Data

Option 1: Delete it yourself (fastest)

If you can still log in, this is the quickest way: go to Security in your account, then Delete Account, and confirm. This immediately anonymizes your personal information and deactivates your account.

Log In to Delete My Account

Option 2: Can't log in? Request deletion here

If you no longer have access to your account, submit this form and we will verify your identity using the contact details you provide, then process the deletion.

What Is Removed From Your Account

What May Be Retained

Account deletion anonymizes your profile; it does not erase every record. To keep accounting, audit, and fraud-prevention records intact, the following are kept and stay linked to your (now anonymized) member ID, consistent with our Privacy Policy:

We do not currently run an automatic schedule that erases these retained records. If you want a specific retained record reviewed or removed, contact Support and we will tell you what we can remove and what we are required or need to keep.

If your wallet has an available balance at the time of deletion, withdraw it first — deletion does not trigger an automatic payout.

Questions about this process? Contact Support.